Customer Service
Modern cars, light trucks, and sport-utility vehicles come with complex technology such as digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past. However, they eventually need to be replaced.
Before taking your vehicle in for repairs or service, do your homework so you receive the best possible service.
- Read the owner's manual to learn about the vehicle's systems and components.
- Follow the recommended service schedules.
- Keep a log of all repairs and service.
- Do not ignore any warning signals your car may give you.
- Carry a written list of the symptoms that you can give your mechanic.
- Resist the temptation to suggest a specific course of repair. Allow our experienced technicians to diagnose and recommend a remedy.
- It's important to note when the problem occurs. Is it constant or periodic? Does it occur when the vehicle is cold or after the engine has warmed up? Does it happen at all speeds? Only under acceleration? During braking? When shifting?
Check for the following common vehicle maintenance issues on a regular basis:
- Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
- Changes in acceleration, engine performance, gas mileage, fluid levels.
- Worn tires, belts, hoses.
- Problems in handling, braking, steering, and vibrations.
- When did the problem first start?
How to manage your service experience:
- Ask as many questions as needed to fully understand your repair. Ask for an explanation in laymans terms if necessary.
- Don't rush the technicians. You may be called and apprised of the problem, course of action, and cost before work begins.
- Before you leave, be sure you understand shop policies regarding labor rates, guarantees, and acceptable methods of payment.
- Make sure the shop has your contact information readily available, so you can be reached as soon as possible.
Discover More About Appointments and Repair Services At Automotive Center of Mandeville in Mandeville
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Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
If I could give more than 5 stars, I would. 1st visit was to customize an old truck for my son with a lift, wheels, stepbar and truck bed. They provided honest thoughtful advice, and it turned out great, so I knew I’d be back. Since then, they’ve done the AC, audio and mechanical repairs and now I won’t go anywhere else, even for routine maintenance. Always responsive, transparent and fairly priced. Highly recommended
Mandeville, LA
Great place, great prices, honest! Won’t take my vehicle anywhere else!
Mandeville, LA
While driving home to Mandeville, La. From visiting my daughter in Porter,Tx. I got on the Atchafalaya spillway. Shortly after, I noticed that my air conditioning was blowing hot air and the water temperature on my vehicle bottomed out. I was able to add water at the Atchafalaya spillway rest stop and make it home to Mandeville without any further problems. The next day I called Jason, the owner of the Automotive Center of Mandeville and made arrangements to bring my car in and have it checked out. Jason's mechanic Bryan, ran tests and checked the sensors on my car and found everything was in order. I asked Jason to change out the coolant and the water I added to my radiator for coolant only. Jason could have told me my car NEEDED a new radiator, or the sensors were bad and needed to be replaced. Not knowing any better, I would have told Jason to replace the bad parts and fix my car. I believe Jason the owner and Bryan his mechanic run an honest business and give their customers the best prices they can. Having a neighborhood business you can trust to give you the BEST service and pricing in today's day and age is very important And at Automotive Center of Mandeville you get that.
Mandeville, LA
Great staff and great service, in and out very quickly! Highly recommended!
Savings & Specials
Discover the latest deals and discounts we offer. Take advantage of our seasonal promotions & coupons and find out how you can save on your next visit to our shop.
$10 OFF any full service oil change with a FREE 25 point visual inspection
$50 OFF standard brake service
FREE nationwide road hazard warranty with purchase of a set of 4 tires ($100 value)
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