Customer Service
How We Deal With Car Trouble
At Automotive Center of Mandeville, we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at Automotive Center of Mandeville. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. At Automotive Center of Mandeville, we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.
Emphasis On Communication
While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why Automotive Center of Mandeville focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.
We Go The Extra Mile
At Automotive Center of Mandeville, we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 2023, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!
To learn more about the services we offer for your vehicle, call us at 985-778-0518 or email us.
Car Warranty Scams FAQs
Be sure to review the below information in order to avoid a potential scam.
Is there a car warranty scam?
Yes, there are car warranty scams that try to take advantage of unsuspecting vehicle owners. You may have received calls from scammers that start with automated or pre-recorded prompts to enter basic information and stay on the line.
Once the call begins, the scammer pretends to be an auto manufacturer or insurer telling you that your auto warranty or car insurance is about to expire. Then they ask you to provide personal information, which will later be used to defraud you. Sometimes the caller will have actual information about your automobile.
What do I do if I fell for a car warranty scam?
There is no way to get your personal information or money back, but you can reach out to the Federal Communications Commission (FCC) or the Federal Trade Commission (FTC) and file a complaint. You can contest any charges to your bank card through your bank. Consider using a credit monitoring service.
How do you check if your car warranty or vehicle insurance has really expired?
If you are afraid your warranty or insurance may have really expired: first hang up with the potential scammer. Next, call your car dealer or insurer and inquire about your policy.
Discover More About Appointments and Repair Services At Automotive Center of Mandeville in Mandeville
Cost Saving Tips
Ask The Mechanic
Reviews
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
I can't say enough good things about Automotive Center of Mandeville. My car has been through it! The first mechanic messed things up, second mechanic was overpriced and rude when I called back about my check engine light. I was honestly exhausted and discouraged, just praying to finally find someone I could trust. That's when I found Jason and Dale at Automotive Center. From the very first interaction, they were so kind, so genuine, and immediately made me feel like I wasn't just another customer. And Brian, their mechanic, is beyond impressive! He really knows his stuff, and it shows. For the first time ever, I actually met the mechanic working on my car, and that level of honesty and connection gave me so much peace of mind. They gave me the best price on diagnosing my car, but even more than that, they gave me respect, trust, and care. My only regret is not finding them sooner. I've finally found my shop, and I'll never go anywhere else.
Car & Truck Care, near Mandeville, LA
These guys are fantastic! My fuel pump went out and they got it in and called me much quicker than i expected. They gave me what i feel was an awesome price for the repair, because i had been quoted much higher through a different mechanic and they didnt try to upsell me stuff i didnt need. The mechanic and service writer walked me through what all was needed and why with an easy to understand explanation. 10/10 do recommend!!
Car & Truck Care, near Mandeville, LA
First time customer, found Jason and his Tech to be extremely customer friendly an explanatory. Gave me an upfront quote and the work was performed in a timely manner. I highly recommend and will return.
Car & Truck Care, near Mandeville, LA
Jason is on top of it. Goes all out for the customer! Tells you what it is going to cost up front and if there is a way he can help you save money he will . Great customer service . Would Highly recommend.
Car & Truck Care, near Mandeville, LA
