Customer Service
Modern cars, light trucks, and sport-utility vehicles come with complex technology such as digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past. However, they eventually need to be replaced.
Before taking your vehicle in for repairs or service, do your homework so you receive the best possible service.
- Read the owner's manual to learn about the vehicle's systems and components.
- Follow the recommended service schedules.
- Keep a log of all repairs and service.
- Do not ignore any warning signals your car may give you.
- Carry a written list of the symptoms that you can give your mechanic.
- Resist the temptation to suggest a specific course of repair. Allow our experienced technicians to diagnose and recommend a remedy.
- It's important to note when the problem occurs. Is it constant or periodic? Does it occur when the vehicle is cold or after the engine has warmed up? Does it happen at all speeds? Only under acceleration? During braking? When shifting?
Check for the following common vehicle maintenance issues on a regular basis:
- Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
- Changes in acceleration, engine performance, gas mileage, fluid levels.
- Worn tires, belts, hoses.
- Problems in handling, braking, steering, and vibrations.
- When did the problem first start?
How to manage your service experience:
- Ask as many questions as needed to fully understand your repair. Ask for an explanation in laymans terms if necessary.
- Don't rush the technicians. You may be called and apprised of the problem, course of action, and cost before work begins.
- Before you leave, be sure you understand shop policies regarding labor rates, guarantees, and acceptable methods of payment.
- Make sure the shop has your contact information readily available, so you can be reached as soon as possible.
Discover More About Appointments and Repair Services At Automotive Center of Mandeville in Mandeville
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Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
Wonderful service great prices and without a doubt honest. we’ll never go to another mechanic shop again. Automotive Of Mandeville is number one in our book.
Mandeville, LA
Great experience this week working with Jason. We called on Monday and explained our issue, dropping the car off that morning following our conversation. He provided a repair estimate by Monday afternoon and completed the repairs by Friday. They even did us a huge favor on a separate issue with the car that we had not discussed - which to me, reflects a desire to do the right thing for the customer, something not enough businesses do these days! Could not recommend Automotive Center of Mandeville enough for any auto repair needs.
Mandeville, LA
If I could give more than 5 stars, I would. 1st visit was to customize an old truck for my son with a lift, wheels, stepbar and truck bed. They provided honest thoughtful advice, and it turned out great, so I knew I’d be back. Since then, they’ve done the AC, audio and mechanical repairs and now I won’t go anywhere else, even for routine maintenance. Always responsive, transparent and fairly priced. Highly recommended
Mandeville, LA
Great place, great prices, honest! Won’t take my vehicle anywhere else!
Mandeville, LA
Savings & Specials
Discover the latest deals and discounts we offer. Take advantage of our seasonal promotions & coupons and find out how you can save on your next visit to our shop.
$10 OFF any full service oil change with a FREE 25 point visual inspection
$50 OFF standard brake service
FREE nationwide road hazard warranty with purchase of a set of 4 tires ($100 value)
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